Support

In Banger, open Help at the bottom of the sidebar (on a phone, under More) and write what’s going on. Your workspace, the screen you’re on and any recent error are attached for you, and the support team replies by email the same day. Your AI assistant can do the same: ask it to contact Banger support.

Not using Banger yet? Ask a question at the bottom-right of any page on this site. The answer comes from our docs, and you can send the question to a person whenever you like. You can also email support@team.bangermail.com. Please do not send passwords, API keys or one-time codes.

Banger in ChatGPT and Claude

Banger connects to ChatGPT and Claude through its MCP server at https://api.bangermail.com/mcp. When you connect, Banger opens its own sign-in page: enter your email, then the one-time code we send you, and choose the workspace the assistant may use.

• The assistant cannot see Banger’s tools. Turn Banger on for the conversation, or reconnect it after we ship new tools.
• A Journey or Broadcast is waiting for review. Some sends need a person to approve them in Banger’s Approvals. The assistant links you there; it cannot approve on your behalf.
• Remove access. Revoke the assistant in Banger under Settings, Agents, or remove the connector in ChatGPT or Claude.

Your account and data

To export or delete your data, or to close your workspace, email us from the address you sign in with. The Privacy Policy explains what we collect and how long we keep it, and the Terms of Service cover plans and billing.

Security

Report suspected vulnerabilities to security@team.bangermail.com. See the Vulnerability Disclosure Policy for scope.