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Workspace & settings

Workspaces, projects, team, and connected AI

How workspaces and projects separate your email, inviting teammates, roles, and managing connected AI apps.

2 min readUpdated
In this guide 6 sections

Workspaces and projects

  • A workspace is your company: its team, billing, and security.
  • A project is one product or brand inside it, with its own contacts, domains, mailboxes, Broadcasts, and Journeys.

Switch projects at the top of the sidebar, or choose Add project and give it a name and domain. Switch workspaces in the account menu at the bottom of the sidebar.

Invite teammates

Open Settings › Members › Invite a person. Enter their email, choose their send permission and which mailboxes they can use, then Send invitation. Invitations expire in 7 days, and they must sign in with that email. Teammates are free and unlimited.

Roles

RoleCan
Owner, AdminEverything, including settings, members, and connected apps
MemberRead everything; write mail, contacts, and Broadcasts; can’t send Broadcasts or run automations
ViewerRead only

Invitations from the app create Members.

Connected AI apps

Settings › Connected apps lists every AI connected to the workspace and when it was last active. Connect an agent adds one. Revoke cuts access within a minute.

Delete and restore

In Settings › General:

  • Delete project deletes its mailboxes, contacts, Journeys, Broadcasts, and domains. You can restore it for 24 hours under Deleted projects. The last project can’t be deleted.
  • Delete workspace is permanent.

Try it with your AI

List the projects in this workspace, the members, and the AI apps connected, with when each was last active.

Still stuck? Contact support with the screen and the exact error.