Journeys
Who's in a Journey, and Journeys sent from your code
See where each person is, what they received, and why they left. Name and manage emails your code already sends.
In this guide 4 sections
Watch people move
Once a Journey is on, each step shows counts: entered, received, skipped, failed, waiting, here now, and reached the goal. Click a count to see who’s behind it.
Filter by person finds someone. Filter by status: in progress, finished, goal reached, failed, replied, unsubscribed, suppressed, or left early. Pick a person to see their timeline. Each email opens exactly as they received it, in their language.
Journey health
The Journeys list flags a Journey that needs a look:
- fewer than 97% of emails delivered
- more than 2% bounced
- spam complaints above your limit
- an A/B split ready to decide
- changed after it was approved
Each card also shows a 30-day number: goal rate, reply rate, or delivered.
Journeys sent from your code
When your app sends email through the Banger API with a Journey key, Banger groups those sends into a Journey. Unnamed ones show as Unclaimed, and Home says how many.
Choose Claim to take one over:
- Name it, pick the mailbox, and the email type.
- Choose who writes the email: Keep my code rendering it, Start from a layout, or Start from the last send.
- Check the fields Banger found in your sends.
It becomes a draft Journey. Once Banger manages the content, you edit it in the app, it gets translated, and your code only sends the data. Merge into another journey folds a duplicate into an existing one.
Try it with your AI
Show who entered my Welcome Journey this week, who reached the goal, and anyone who failed and why.